Prime Signal Group Limited respects your privacy and handles personal data carefully.
This Privacy Notice explains what personal data we collect, why we use it, how we protect it, who we may share it with, and what rights you have.
 

Who we are
Prime Signal Group Limited is a UK business that arranges qualified business review meetings between recruitment firms and selected technology partners, including managed IT support providers.

For privacy matters, contact:
Email: info@primesignal.co.uk
Prime Signal Group Limited is the data controller for the personal data described in this notice.
 

What personal data we collect
We may collect and use the following types of business contact data:​

• name

• job title

• business email address

• business phone number

• company name

• company website

• business sector

• company location

• meeting notes

• business needs or pain points discussed

• information needed to arrange or qualify a business review

• communication history with Prime Signal

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We do not aim to collect sensitive personal data.
 

How we collect personal data

 

We may collect personal data when:

• you complete a form on our website

• you contact us by email or phone

• you speak with us during outreach

• your company provides information to us

• we research publicly available business information

• we use business data platforms

• we review company websites, business directories, or public business profiles

• we receive information from a partner or client where relevant to a business review

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Why we use personal data

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We use personal data to:​

• respond to enquiries

• assess whether a business review is relevant

• contact business decision-makers

• arrange IT Risk Review meetings

• qualify meeting fit

• prepare meeting handover notes

• share relevant meeting information with selected partners

• manage client delivery

• keep records of communication

• manage opt-out requests

• improve our service and internal processes​

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Lawful basis for using personal data

We use personal data under one or more of the following lawful bases:

Legitimate interests
We may use business contact data to contact relevant decision-makers about services that may be useful to their organisation.

This applies to business outreach, meeting qualification, follow-up, and partner introductions. You can object to this use at any time.

Contract
We may use personal data where needed to provide services to a client, manage delivery, or take steps before entering into an agreement.

Legal obligation
We may use or retain data where needed for tax, accounting, compliance, legal, or regulatory reasons.

Consent
Where we rely on consent, you can withdraw it at any time.

Sharing personal data with partners
Where a business review is arranged, we may share relevant information with a selected partner.

This may include:

• contact name

• job title

• business contact details

• company details

• meeting date and time

• meeting notes

• business needs discussed

• current setup where relevant

• reasons for the review

We only share information that is needed for the partner to handle the review properly.

Partners must use the information only for the agreed business purpose.

How we protect personal data
We use practical security steps to protect personal data, including:

• secure cloud systems

• access controls

• password protection where appropriate

• secure file sharing

• limited access to business records

• data minimisation

• internal delivery records

• deletion or archiving when data is no longer needed

We avoid sending sensitive handover files as normal email attachments where a secure delivery method is more appropriate.

How long we keep personal data

We keep personal data only for as long as needed.

As a general guide:

• enquiry records may be kept for up to 12 months

• outbound prospecting records may be kept for up to 24 months

• meeting delivery records may be kept during the client relationship and for a reasonable period afterwards

• dispute or quality review records may be kept for up to 6 months after the issue is closed

• billing and accounting records may be kept for the period required by law

• opt-out records may be kept for as long as needed to make sure we do not contact you again

We may delete data earlier where it is no longer needed.

Your rights
You have rights over your personal data.

You can ask us to:

• confirm what personal data we hold about you

• correct inaccurate data

• delete your data

• restrict how we use your data

• object to direct marketing

• object to processing based on legitimate interests

• provide a copy of your data

• stop contacting you

To make a request, email:

info@primesignal.co.uk

Direct marketing and opt-outs
You can ask us to stop contacting you at any time.

You can do this by:

• replying to one of our emails

• asking during a phone call

• emailing info@primesignal.co.uk

If you opt out, we may keep a basic suppression record so we know not to contact you again.

Cookies
Our website may use cookies or similar tools to help the site work properly, understand basic usage, and improve performance.

For more information, please see our Cookie Policy.

Third-party systems
We may use trusted third-party systems to run our business, such as CRM, email, file storage, invoicing, website, analytics, and communication tools.

These providers may process personal data on our behalf. We choose providers that offer appropriate security and data protection controls.

International transfers
Some third-party systems may store or process data outside the UK.
Where this happens, we expect appropriate safeguards to be used, such as recognised contractual protections or equivalent data protection measures.

Complaints
If you have a concern about how we use your personal data, contact us first at:

info@primesignal.co.uk

You also have the right to complain to the UK data protection regulator.

Changes to this Privacy Notice
We may update this Privacy Notice from time to time.

The latest version will be available on our website.

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If you have any questions, please contact us at:

Address: 167-169 Great Portland Street, London, W1W 5PF
Email: info@primesignal.co.uk
Website: https://www.primesignal.co.uk/