Privacy Notice

Who we are
Prime Signal is a UK-based introducer and marketing partner. We help businesses request IT continuity reviews and specialist support by introducing enquiries to trusted Managed Service Providers. For data protection purposes, Prime Signal acts as a Data Controller for information collected through this website.

 

What personal data we collect
We collect limited personal and business information when you:

• Submit an enquiry or contact form

• Request an IT continuity review

• Communicate with us by email or phone

 

This typically includes:

• Name

• Business name

• Email address

• Telephone number

• Basic information about your business needs

 

How we use your information
We use your information to:

• Respond to your enquiry

• Assess whether your request is suitable

• Introduce you to a relevant Managed Service Provider

• Communicate with you about your request

• We do not provide services or advice directly.

 

Our legal basis for processing
We process personal data under the following UK GDPR lawful bases:

Legitimate interests – to respond to enquiries and introduce suitable services

Consent – where you have actively submitted your details

You can withdraw consent at any time.

 

Sharing your data
Where appropriate, we may share your details with a relevant Managed Service Provider so they can contact you regarding your request.

​Data is shared only for this purpose and on a confidential basis.

We do not sell or trade personal data.

 

Data retention
We retain personal data only for as long as necessary to:

• Handle your enquiry

• Comply with legal or regulatory obligations

• Data that is no longer required is securely deleted.

 

Data security
We take reasonable technical and organisational steps to protect your personal data from loss, misuse, or unauthorised access.

 

Your data protection rights
You have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• To exercise your rights, contact us using the details below.

 

Cookies and analytics
Our website may use basic cookies or analytics tools to understand site usage and improve performance.
These do not identify you personally.

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Contact us
If you have any questions, please contact us at:
Email: info@primesignal.co.uk
Website: https://www.primesignal.co.uk/